Client Service Representative (CSR) - Veterinary Hospital

GRANTS LICK VETERINARY HOSPITAL, P.S.C. • Alexandria, KY

1d • $15 - $18 • Onsite

About The Position

Grants Lick Veterinary Hospital has been serving families since 1962. We are a multi-doctor practice looking for a CSR who is confident in a fast-moving environment, passionate about compassionate patient and client care, and thrives in a collaborative, team-driven environment. We take pride not only in the care we provide for our community, but also in how we support and invest in our team.

Requirements

• Prior experience in a veterinary practice or medical office is preferred
• Strong work ethic with a focus on reliability, attendance, and accountability
• Proven ability to work efficiently in a fast-paced environment
• Strong communication and teamwork skills
• Excellent attention to detail and follow-through
• Motivated to continue learning and developing skills within veterinary medicine

Responsibilities

• Provide excellent customer service to clients and guests
• Schedule appointments and surgeries accurately and efficiently
• Answer phone calls and relay messages appropriately
• Check clients in and out, including processing payments and invoices
• Oversee our online pharmacy and other online platforms
• Maintain accurate client and patient records
• Communicate effectively with medical staff to ensure smooth daily operations
• Support the team with general front desk and administrative duties
• Maintain a positive, professional, and team-oriented attitude

Benefits

• Health Insurance
• Retirement Plan with employer matching contributions
• Paid Time Off (PTO)
• Paid Holidays
• Employee Discount + Monthly Credit
• Uniform Allowance
• Continuing Education Allowance
• Bonus & Recognition Platform
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed