Client Service Representative - Grandville, MI

Rose Pest Solutions•Grand Rapids, MI

5d•Onsite

About The Position

Rose Pest Solutions is seeking a friendly, positive, professional individual as Client Service Representative (CSR) to join our team. At Rose, the CSRs are the go-to people that work as a team to keep the Service Center organized and operational. The CSR provides excellent client service to internal and external clients and is the link between our clients, management, service and sales employees. They also coordinate Service Center operations with the corporate office. Rose is a 4th generation family owned-and-operated regional business, established in 1860; making Rose the oldest pest management company in the nation! We provide innovative pest solutions to clients throughout Michigan, Ohio and in parts of Indiana, Pennsylvania and West Virginia. Our training and technical divisions are developed and led by our on-staff entomologists to ensure we are providing clients with the most current and effective solutions available today. Get the stability of a family owned company with over 150 years of success. Here you will have the freedom to grow as an individual and think outside the box. If you want to like what you do, make a difference and be part of a team that is passionate about delivering quality service, contact Rose today! Our privately owned company holds a great deal of opportunity for people who want to step up and start an exciting career.

Requirements

Be at least 18 years of age
Have a high school diploma or equivalent
Be a U.S. citizen or possess documentation required to work in the United States
Are able to work before 8am and after 5pm, and/or on weekends
Has valid motor vehicle operator's license and a good driving record
Is able to read, speak, write and comprehend English
Proficient in MS Windows and basic office software programs
Proven ability to quickly learn and use new software program
Proficient in data entry and typing
Able to use basic office equipment: copier, fax machine, etc.
Ability to organize, plan and prioritize time and work
Excellent oral and written communication skills
Able to adapt to changing work demands and requirements
Understands value of promoting cooperation, building teamwork and resolving conflict

Nice To Haves

This position is best for someone who likes working independently in a fast-paced environment, enjoys being the "go-to person", and can stay organized and attentive to detail without direct supervision.
A successful team member must have good communication and computer skills; attention to detail; and be able to work cooperatively with clients with a desire to help others.