- Client Service Representative (CSR) - Work-Life Balance

Interim HealthCare - Joliet, ILJoliet, IL
Onsite

About The Position

Step into a client service role that’s fit for advancement. As a CSR for Interim HealthCare®, you’ll join an established company in a booming industry that is invested in the growth and development of their employees. Interim HealthCare is a pioneer in the home care industry with a passion for helping seniors and those with health challenges live their best in the comfort of home. We are seeking a CSR who shares our commitment to quality care and desires to grow with us. We offer ongoing training and education to strengthen your skills and prepare you for the next step in your career. If that aligns with your professional goals, you are made for this!

Requirements

  • Minimum 1 year experience in healthcare or related industry
  • Understanding of state and federal home care standards and regulations
  • Excellent oral and written communication skills with clinical and non-clinical staff
  • Strong organizational skills, attention to detail and computer software proficiency

Responsibilities

  • Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
  • Schedule staff and improve the process of client/patient scheduling for home care services
  • Document job orders, receive referrals and assist with staffing orders
  • Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
  • Assist with office functions such as marketing, payroll and collections

Benefits

  • Make a positive impact in the lives of others through the work you do
  • Family-oriented culture that promotes work-life balance
  • Online training, growth and ability to earn CEUs
  • Vacation Pay
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