CSR

Community Veterinary Partners•Durham, NC

4d•$17 - $20•Onsite

About The Position

Park Veterinary Hospital & Urgent Care is looking for a self-starter, go-getter, fun-loving Client Service Representative to join our fast-paced, compassionate team. This role involves welcoming clients and patients with warmth, professionalism, and genuine empathy, answering phones, scheduling appointments, managing urgent care flow, communicating clearly and kindly, supporting the veterinary team, and handling payments, records, and administrative tasks with attention to detail. The ideal candidate is a positive, upbeat person who thrives in a busy environment, takes initiative, is a team player with strong communication skills, and can stay calm, organized, and kind, even on hectic urgent care days. Veterinary or medical front desk experience is a plus, but not required, as training will be provided for the right person.

Requirements

A positive, upbeat person who thrives in a busy environment
Someone who takes initiative and doesn’t wait to be told what needs doing
A team player with strong communication skills
Able to stay calm, organized, and kind, even on hectic urgent care days
Comfortable with basic math

Nice To Haves

Veterinary or medical front desk experience

Responsibilities

Welcome clients and patients with warmth, professionalism, and genuine empathy.
Answer phones, schedule appointments, and help manage urgent care flow.
Communicate clearly and kindly, whether it’s a routine visit or a stressful moment.
Support our veterinary team to keep each day running smoothly.
Handle payments, records, and administrative tasks with attention to detail.