Client Service Representative (Signature Closers)

Stewart Title•USA TX - Remote, TX

8d•Onsite

About The Position

Signature Closers, part of the Stewart family of companies, is seeking a part-time Client Service Representative to provide Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws. This role will require the work hours of Monday–Friday, 5:00 PM – 8:00 PM EST.

Requirements

High school diploma required
Typically requires 2+ years of related work experience

Nice To Haves

Bachelor’s preferred

Responsibilities

Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
Responsible for managing employees directly engaged in client management
Implements and supports strategies and initiatives focused on building and maintaining client relationships
Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management