Client Service Representative
About The Position
Sawtooth Veterinary Services is looking for a part-time Client Service Representative to join their team. This role is ideal for someone who is the kind of person pet owners remember, answers the phone with a smile, keeps a busy front desk running smoothly, and genuinely cares about animals and the people who love them. Sawtooth Veterinary Services is an established, full-service animal hospital offering a range of services from wellness exams to surgery, dentistry, and digital radiology. They have built their reputation on trust and compassionate care, and believe their front desk team is the heart of that experience.
Requirements
- A warm, professional attitude and genuine love for animals
- Strong communication skills: you listen well and explain things clearly
- Comfort with computers and basic office software
- The ability to stay organized and level-headed while juggling multiple things at once
Nice To Haves
- Prior veterinary or customer service experience is a plus, but not required for the right person
Responsibilities
- Be the friendly first point of contact answering calls, greeting clients, and scheduling appointments
- Check patients in and out, keeping the front desk calm and organized even on busy days
- Relay client concerns accurately to our veterinary team so every pet gets the right care
- Handle payments, process transactions, and keep accurate client records
- Pitch in on day-to-day tasks that keep the hospital running, from filing to tidying the lobby
Benefits
- Generous discounts and wellness plans for your own pets
- A supportive team that invests in your growth
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
