Client Service Representative - Employee Health & Benefits (Entry Level)
About The Position
About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As a Client Service Representative, you play a vital role in delivering exceptional service to our clients. You manage insurance programs, execute policy changes, update client information, facilitate collaboration, and work with the servicing team. Our future colleague. We’d love to meet you if your professional track record includes these skills:
Requirements
- Excellent written and verbal communication skills to effectively service customers
- Familiarity with analyzing financial data
- Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
- Detail orientation and the ability to handle a wide variety of tasks
- Ability to work on a fast paced, high-energy team while maintaining a positive attitude
- High school diploma or equivalent is required
Nice To Haves
- BS/BA in Business, Insurance or related field
- Proficient in MS Office Suite (Word, Excel, Outlook)
- 1 year of experience working in the insurance industry
- Life & Health license preferred, or the ability to obtain upon hire
Responsibilities
- Manage insurance programs
- Execute policy changes
- Update client information
- Facilitate collaboration
- Work with the servicing team
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
