Employee Health & Benefits Client Service Representative

Marsh McLennan•Clearwater, FL

3d•Hybrid

About The Position

EMPLOYEE HEALTH & BENEFITS CLIENT SERVICE REPRESENTATIVE Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Benefits Consultant at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). A day in the life. We are looking for an Employee Health & Benefits Client Service Representative who will provide technical and service support to Account Managers for new clients, during the renewal process and for daily client service functions.

Requirements

Current Florida 2-15 License, or willingness to obtain
College degree desirable; or equivalent combination of education and experience
Minimum of two years industry experience preferred
Intermediate to advanced skills in excel
Working knowledge of Benefit Point Management System, or willingness to learn

Responsibilities

Assist with the timely enrollment and terminations for employees of current clients
Initiate and effectively communicate business process improvement strategies, providing alternate solutions
Preparation of benefit guides
Reviewing Employee Navigator for enrollment data
Take the initiative to gain proficiently with new tools/technology, as they become available