Employee Health & Benefits Client Service Representative

Marsh McLennan•Clearwater, FL

1d•Hybrid

About The Position

EMPLOYEE HEALTH & BENEFITS CLIENT SERVICE REPRESENTATIVE Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Benefits Consultant at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). A day in the life. We are looking for an Employee Health & Benefits Client Service Representative who will provide technical and service support to Account Managers for new clients, during the renewal process and for daily client service functions. Assist with the timely enrollment and terminations for employees of current clients Initiate and effectively communicate business process improvement strategies, providing alternate solutions Preparation of benefit guides Reviewing Employee Navigator for enrollment data Take the initiative to gain proficiently with new tools/technology, as they become available Our future colleague. We’d love to meet you if your professional track record includes these skills: Current Florida 2-15 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years industry experience preferred Intermediate to advanced skills in excel Working knowledge of Benefit Point Management System, or willingness to learn Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAEHB #LI-Hybrid

Requirements

Current Florida 2-15 License, or willingness to obtain
College degree desirable; or equivalent combination of education and experience
Minimum of two years industry experience preferred
Intermediate to advanced skills in excel
Working knowledge of Benefit Point Management System, or willingness to learn

Responsibilities

Provide technical and service support to Account Managers for new clients, during the renewal process and for daily client service functions.
Assist with the timely enrollment and terminations for employees of current clients
Initiate and effectively communicate business process improvement strategies, providing alternate solutions
Preparation of benefit guides
Reviewing Employee Navigator for enrollment data
Take the initiative to gain proficiently with new tools/technology, as they become available