CSR

Community Veterinary Partners • Fort Washington, PA

5h • $16 - $20 • Onsite

About The Position

We're looking for a Client Service Representative (CSR) who will be the warm, welcoming face and friendly voice of our veterinary practice. In this role, you'll play a vital part in creating positive experiences for both pets and their people — from the first phone call to the final farewell at checkout.

Requirements

• Goes the extra mile to delight clients, not just satisfy them
• Has a friendly, upbeat personality and enjoys connecting with people
• Thrives in a multitasking environment and is eager to learn new things
• Stays calm and collected under pressure, with a healthy dose of empathy
• Understands the emotional nature of veterinary care and handles it with grace
• Is tech-savvy and familiar with tools like Microsoft Outlook and Word
• Can adapt to busy days or slower moments with equal enthusiasm
• Brings strong problem-solving and time-management skills to the table

Responsibilities

• Answering a high volume of incoming calls with professionalism and compassion
• Scheduling and confirming appointments
• Handling prescription requests (in person, over the phone, and via fax)
• Updating electronic patient records and uploading medical files/images
• Checking in/out patients and managing payments
• Collaborating with doctors and technicians to support client needs
• Educating pet owners about our products, services, and wellness plans

Benefits

• Competitive salary
• Employee discounts on veterinary services for your pets
• A supportive and collaborative work environment
• Benefits available for both part-time and full-time positions (details discussed during the interview)
• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed