About The Position

Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. This is a temporary role until the end of the year and is fully remote. The training schedule is for 3-4 weeks, Monday - Friday from 8:00 AM - 4:30 PM Central. The shift schedule will be assigned after training, with a start time between 7:00 AM - 10:30 AM Central, and a rotating Saturday schedule. Requirements for working from home include home internet hard-wired to the modem with a minimum of 100mbps download and 20mbps upload speed.

Requirements

  • Bilingual (English, Spanish)
  • Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed.

Responsibilities

  • Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.

Benefits

  • Annual performance bonus compensation
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