Client Service & Marketing Coordinator

Mitch Corwin•Edmonds, WA

6d•Onsite

About The Position

Salish Insurance Group is a family-oriented agency in downtown Edmonds serving personal and commercial lines clients. We're looking for an early-career professional ready to launch a career in business. You'll learn insurance from the ground up, help clients, keep the office running, and be the face of our agency in the community and online. We provide training and a clear path to grow.

Requirements

A WA Property & Casualty license, or willingness to earn it within 60 days.
Customer-facing experience of any kind, such as retail, restaurant, campus jobs, internships, or front desk work
Comfort with social media and an eye for content that looks good and sounds genuine
Enjoyment of meeting people and representing a brand at events
Strong organization and follow-through
Clear, friendly communication by phone, email, and in person
Comfort learning new software, such as agency management systems, CRM, Microsoft Office, and Canva
Availability for occasional evening or weekend events

Responsibilities

Answer and route calls, help clients with routine questions, and connect them with the right team member
Service policies as an entry-level CSR, processing billing changes, endorsements, and renewals accurately and on time
Schedule producer appointments and manage the office calendar so reviews, new business, and renewals don't slip
Plan and staff community events, chamber gatherings, sponsorships, and client appreciation events, and build relationships with Edmonds-area businesses
Create and schedule social media posts featuring agency news, community involvement, and local partners
Keep the office running by ordering supplies, coordinating vendors and repairs, organizing records, and helping new team members settle in
Support other projects as the agency grows