Client Service Coordinator (Healthcare)
About The Position
CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION! Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone, this may be a fit for you! WHAT DOES A CLIENT SERVICE COORDINATOR DO? In a typical day at one of our Sleep Apnea Clinics, you’ll be excited to start the morning with a coffee in-hand, energized and self-motivated to be the face of Careica Health. Our clients’ first interactions happen with you, and after hearing your kind voice and soothing empathy they will feel great about choosing Careica Health for their therapy needs. You’re the quarterback of the operation in that you are booking appointments, speaking with clients in-clinic and over the phone, as well as having them complete forms - sometimes all at the same time, so you embrace multitasking and thrive on the challenges it presents. We are a specialized provider, so you’ll always welcome the opportunity to educate/empower clients on our unique services, processes and equipment. Following their clinical appointment, it will be your responsibility to process payment and send them home with a smile on their face. There are also basic accounting functions (A/R), inventory management, weekly reports and audits. Note that we currently have two locations and the successful candidate will periodically rotate between both.
Requirements
- Completion of high school
- Exceptional customer service
- Well organized and tech savvy (able to confidently use MS Office)
- An eagerness to embrace Careica Health's coveted culture and live our purpose and values each and every day
Nice To Haves
- Medical office education or experience, an asset
Responsibilities
- Booking appointments
- Speaking with clients in-clinic and over the phone
- Having clients complete forms
- Educate/empower clients on our unique services, processes and equipment
- Process payment
- Basic accounting functions (A/R)
- Inventory management
- Weekly reports and audits
Benefits
- Remuneration is highly-competitive including wage, an annual profit-sharing bonus and other perks
- Comprehensive health plan
- RRSP matching
- Three weeks’ vacation
- Vacation and health benefits start immediately
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
