Client Service Coordinator (Healthcare)

Careica Health • Saskatoon, SK

39d

About The Position

CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION!
Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone, this may be a fit for you!

WHAT DOES A CLIENT SERVICE COORDINATOR DO?
In a typical day at our Oxygen office, you’ll be excited to start the morning with a coffee in-hand, energized and self-motivated to represent Careica Health. Our clients’ first interactions happen with you, and after hearing your kind voice and soothing empathy they will feel great about choosing Careica Health for their therapy needs. You’re the quarterback of the operation in that you are booking appointments, speaking with clients primarily over the phone and occasionally in-person and navigating insurance. You'll frequently communicate with our oxygen clinicians and technicians to ensure they have the information they need to provide excellent service to our clients within their homes. This is a busy role and you will thrive if you embrace multitasking and thrive on the challenges it presents. We are a specialized provider, so you’ll always welcome the opportunity to educate/empower clients on our unique services, processes and equipment. After we have provided them with exceptional service, it will be your responsibility to process payment and send them home with a smile on their face. There are also basic accounting functions, mailing out invoices, and various administrative duties.

Requirements

• Completion of high school
• Exceptional customer service
• Well organized and tech savvy (able to confidently use MS Office and learn new software)
• An eagerness to embrace Careica Health's coveted culture and live our purpose and values each and every day

Nice To Haves

• Medical office education or experience, an asset

Responsibilities

• Booking appointments
• Speaking with clients primarily over the phone and occasionally in-person
• Navigating insurance
• Communicating with oxygen clinicians and technicians
• Educate/empower clients on our unique services, processes and equipment
• Process payment
• Basic accounting functions
• Mailing out invoices
• Various administrative duties

Benefits

• Remuneration is highly-competitive including wage, an annual profit-sharing bonus and other perks
• Comprehensive health plan
• RRSP matching
• Three weeks’ vacation
• Vacation and health benefits start immediately

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED