Client Service Associate

TEKsystemsFort Mill, SC
$20 - $21Remote

About The Position

Client Services Associate Remote (Must Reside Near Fort Mill or Charlotte, NC) Launch Your Career in Financial Services Are you looking to build a career in financial services with a company that invests in your growth and development? We are seeking motivated, customer-focused professionals who enjoy solving problems, helping others, and delivering exceptional service. This is an outstanding opportunity for recent graduates and early-career professionals to gain valuable industry experience through a comprehensive training program while working in a collaborative, team-oriented environment. What You'll Gain Comprehensive training and ongoing professional development Clear opportunities for career advancement within financial services A supportive, collaborative culture focused on learning and growth Exposure to financial products, services, and operations The opportunity to make a meaningful impact by helping advisors and investors achieve their goals What You'll Do As a Client Services Associate, you will serve as a primary point of contact for financial professionals and investors, delivering a high-quality service experience and helping resolve a variety of account-related needs. Key responsibilities include: Responding to inbound service inquiries from advisors and investors Assisting with account maintenance requests and financial transactions Researching and resolving client concerns accurately and efficiently Providing exceptional customer service through professional communication Navigating multiple systems and applications simultaneously Collaborating with team members to solve complex issues Participating in ongoing training and development programs Following a structured onboarding and training experience, you will join a service team supporting a high volume of daily interactions while continuing to develop your knowledge and expertise. Who Will Thrive in This Role? The ideal candidate enjoys helping people, learning new concepts, and tackling challenges with a positive attitude. If you're looking for an opportunity to launch or grow your career in financial services while developing valuable professional skills, we'd love to hear from you. Apply today to join a team committed to professional development, exceptional service, and long-term career growth.

Requirements

  • Strong customer service mindset and passion for helping others
  • Excellent verbal and written communication skills
  • Strong problem-solving and critical-thinking abilities
  • High attention to detail and sense of ownership
  • Ability to multitask and work effectively in a fast-paced environment
  • Comfortable using technology and navigating multiple computer systems
  • Strong desire to learn and grow professionally

Nice To Haves

  • Bachelor's degree or equivalent combination of education and experience
  • 0-2+ years of experience in a customer-facing or service-oriented role
  • Exposure to financial services, banking, investments, or related industries
  • Securities Industry Essentials (SIE) certification is a plus

Responsibilities

  • Responding to inbound service inquiries from advisors and investors
  • Assisting with account maintenance requests and financial transactions
  • Researching and resolving client concerns accurately and efficiently
  • Providing exceptional customer service through professional communication
  • Navigating multiple systems and applications simultaneously
  • Collaborating with team members to solve complex issues
  • Participating in ongoing training and development programs

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service