PGIM Custom Harvest - Client Service Associate

Prudential FinancialNewark, NJ

About The Position

PGIM Custom Harvest is looking for an experienced Client Service Associate to focus on Retail Separately Managed Accounts. The Client Service Associate will work to strengthen relationships and ensure that clients are satisfied. PGIM Custom Harvest, a division of PGIM Global Wealth, is a pioneer in the development of tax‑beneficial investment strategies using exchange‑traded funds (ETFs) for clients seeking improved after‑tax outcomes. We provide full exposure to a client‑selected benchmark while generating tax alpha through customized SMA portfolios of ETFs. PGIM Custom Harvest manages $7.1 billion on behalf of a wide range of RIAs and wealth managers.

Requirements

  • 4+ years of experience in client services within investment management, brokerage, or capital markets
  • Demonstrated knowledge of retail separately managed accounts and direct indexing
  • Specific knowledge of ETFs and structured products
  • Excel data analysis functions (COUNTIF, VLOOKUP, etc)
  • Knowledge of financial regulations and best practices
  • FINRA 7 & 66 licenses

Responsibilities

  • Development and review of client transition proposals with financial advisors for prospective clients
  • Preparation and review of client performance reports with financial advisors and PGIM wholesalers for existing clients
  • Perform new account analysis and coordinate acceptance
  • Liaison with FA/clients as well as internal stakeholders
  • Respond to account related inquires arising from Client Portal
  • Ensure the resolution of Financial Advisor/Client inquiries and requests.

Benefits

  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
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