Client Service Associate, Wealth Management

HUB InternationalScottsdale, AZ
Onsite

About The Position

The Client Service Associate/Analyst provides essential non-advice-related support to wealth advisors and their clients, ensuring seamless delivery of wealth management services. This entry-level position offers the opportunity to develop core knowledge of financial products, planning concepts, and client service practices while supporting experienced advisors in managing high-net-worth client relationships.

Requirements

  • Bachelor's degree preferred in business, finance, economics, or related field
  • Series 65 preferred; if associated with Broker-Dealer: SIE, Series 7, and Series 66
  • Willingness to pursue CFP certification and additional industry designations
  • 0-3 years of experience in financial services, wealth management, or client services
  • Core knowledge of financial industry, financial products, and financial planning concepts
  • Strong organizational skills with exceptional attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Time management skills and ability to manage multiple priorities
  • Ability to collaborate effectively with team members and managers
  • Professional demeanor with commitment to delivering high-quality client service
  • Eagerness to learn and develop expertise in wealth management
  • 2-5 years of relevant experience
  • High school or equivalent

Responsibilities

  • Provide non-advice-related support to clients including preparing standard client reports and account statements
  • Maintain accurate client files, documentation, and ensure all records are current and compliant
  • Answer routine client questions and service requests under supervision of advisors
  • Interface with broker-dealers, custodians, and product providers to facilitate transactions and resolve issues
  • Prepare materials for client meetings including performance reports, financial statements, and presentation decks
  • Process account paperwork including new account openings, transfers, and beneficiary updates
  • Assist with scheduling client meetings and maintaining advisor calendars
  • Monitor client accounts for required actions such as RMDs, rebalancing needs, and account reviews
  • Support the team with data entry into financial planning software and CRM systems
  • Participate in team meetings and contribute to process improvement initiatives
  • Complete assigned training programs to build knowledge of financial products and planning concepts
  • Ensure all client communications and documentation meet compliance standards
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