Client Service Associate/Teller (40 Hours) - Willow Creek/Prescott (AZ)

Zions BancorporationPrescott, AZ
$17 - $22Onsite

About The Position

National Bank of Arizona is seeking a seasoned Client Service Associate (Teller) to join their Willow Creek/Prescott branch. They are looking for individuals passionate about community, teamwork, and helping others achieve their financial goals. The bank emphasizes a collaborative and inclusive workplace culture, focusing on building local relationships and providing employees with opportunities for growth and development.

Requirements

  • High School Diploma or equivalent
  • Some cashiering, customer service, balancing or other related experience
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
  • Solid balancing and customer service skills
  • Ability to cross-sell bank products based on client's needs

Nice To Haves

  • Bilingual proficiency in English and Spanish languages

Responsibilities

  • Accurately process debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
  • Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
  • Resolve clients’ problems either through direct personal action or referral to alternative branch or bank resources.
  • Identify and maximize cross-sell the banks' opportunities through exploring needs.
  • Perform other duties as assigned.

Benefits

  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • Paid Parental Leave
  • Adoption Assistance
  • Health Savings (HSA)
  • Flexible Spending (FSA)
  • Dependent care accounts
  • Paid Training
  • Paid Time Off (PTO)
  • 11 Paid Federal Holidays
  • 401(k) plan with company match
  • Profit Sharing
  • Competitive compensation in line with work experience
  • Mental health benefits include coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
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