Prescott (AZ)

Zions Bancorporation•Prescott, AZ

9h•$17 - $22•Onsite

About The Position

National Bank of Arizona is seeking a seasoned Client Service Associate (Teller) to join their Willow Creek/Prescott branch. They are described as Arizona's #1 Community Bank, emphasizing relationships, an engaging environment, accessible leadership, and ongoing employee development. The bank was founded on building local relationships and prides itself on providing clients, shareholders, and employees with the best possible tools, resources, and opportunities. Their workplace culture is based on inclusivity and collaboration, aiming to provide the best environment for customers and employees to thrive. The bank has maintained its approach for over 40 years and highlights that possibilities are endless, encouraging employees to see a job as a potential career.

Requirements

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on client's needs.

Nice To Haves

Bilingual proficiency in English and Spanish languages, is preferred.

Responsibilities

Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources.
Identifies and maximizes cross-sell the banks' opportunities through exploring needs.
Other duties as assigned.