Client Service Assistant - Commercial Insurance

BFL CANADA•London, ON

3h•CA$45,000 - CA$50,000•Onsite

About The Position

We are looking for a Client Service Assistant to join our team in our London office! As a Client Service Assistant, you will be responsible for assisting the Client Service Representative to ensure the Commercial team meets company objectives and quality service to clients, colleagues, and insurers. If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working with our team!

Requirements

A college or university diploma is required
Strong verbal and written communication skills
Excellent knowledge of the Microsoft Office suite
Strong verbal and written communication skills
Good knowledge of the MS Office Suite (Excel, Outlook, and Word)
Strong analytical and problem-solving skills.
Effective time management and organizational skills.

Nice To Haves

At least 1 year of work experience in insurance is an asset
RIBO licensed an asset

Responsibilities

Prepare certificates of insurance and automobile liability cards (pink slips)
Manage and update monthly bordereau
Assist with the preparation of renewal presentations and new business proposals
Prepare client manuals
Follow up on policies and endorsements
Prepare and update Excel spreadsheets
Preparing cover notes, invoices, and letters for clients
Complete Word Sensa policy comparison
Request loss experience from insurers
Various administrative tasks including answering the phone politely and courteously, maintaining office supplies inventory, scanning, photocopying, and mailing, and project support for various team members as support is needed