Client Service And Operations Associate

Aston Carter•Bellevue, WA

4d•$75,000 - $85,000•Onsite

About The Position

A growing wealth management firm is seeking a Client Service and Operations Associate to support client service, account operations, and administrative functions. The role supports a registered investment advisory (RIA) practice with more than $1.2 billion in assets under management and a client base described as 200500 relationships. The office has approximately five team members, and the position works closely with advisors, leadership, and clients. The firm also operates multiple offices and manages more than $2 billion in assets overall. This is a permanent, full-time, onsite role in Bellevue, Washington, scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. The position combines client service, operations, financial planning support, and leadership responsibilities. Candidates with experience in wealth management, RIAs, broker-dealers, wirehouses, private banking, or other financial services are encouraged to apply, though professionals with strong operational experience and a background supporting executives or leadership teams may also be suited to the role. The role offers a pay range of $75,000 to $85,000 per year. The stated benefits include a 401(k) match of 6% and employee benefits described as 100% paid, with employees paying for additional family members.

Requirements

2 to 5+ years of experience in operations, client service, wealth management, financial services, or another professional environment with significant operational responsibilities.
Bachelor's degree required.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Ability to prepare client-facing reports and support meeting preparation and follow-up.
Experience supporting senior professionals, executives, advisors, or leadership teams.
Strong communication and relationship-building skills.
Ability to present ideas and information clearly and professionally.
Excellent attention to detail and commitment to accuracy.
Experience maintaining information across CRM platforms and business systems.
Leadership capabilities, including mentoring, delegation, workflow management, and operational oversight.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work effectively in a small-team environment.
Ability to improve processes, manage projects, and support business operations.
Comfort presenting market research, financial concepts, and planning strategies to advisors and clients.

Nice To Haves

Experience in an RIA, wealth management, broker-dealer, private banking, or similar environment.
Series 7, 63, 65, or 66 licenses.
Experience using Schwab Advisor Center for custodial and account operations.
Familiarity with iRebal for portfolio rebalancing and trade management.
Experience with Orion and Albridge for portfolio reporting and performance measurement.
Proficiency with eMoney for financial planning and analysis.
Experience using Salesforce or a similar CRM platform to manage client information and workflows.
Knowledge of Drake Tax Software for tax preparation and review.
Experience with QuickBooks for basic accounting and financial recordkeeping.
MBA or other advanced degree.

Responsibilities

Support client service and account operations for an RIA practice managing more than $1.2 billion in assets and serving 200500 clients.
Review an average of 15 solicited and discretionary trades per day, including block trades, ensuring accuracy, compliance, and timely settlement.
Create proprietary daily market research reports and present findings to Wealth Advisors.
Perform client-book cash management in compliance with anti-money laundering regulations and firm policies.
Prepare accurate client-facing financial reports and help advisors prepare for client review meetings.
Assist with preparation and review of federal tax returns for high-net-worth clients using appropriate tax software and tools.
Act as the primary point of contact and Wealth Management Associate for a select group of clients.
Anticipate client needs, address concerns proactively, and resolve issues efficiently.
Participate in client meetings and present ideas and concepts clearly and effectively.
Prepare meeting materials, summaries, and documentation, and manage post-meeting action items and follow-up.
Gather, organize, and maintain client information and ensure data integrity in the CRM system.
Assist with developing and implementing financial plans using financial planning tools and analysis.
Oversee new-client onboarding, including account opening, documentation, and initial setup, and manage ongoing account maintenance.
Provide leadership to the client service and operations team through mentoring, task delegation, and workflow management.
Improve operational processes and procedures to enhance efficiency, accuracy, and client satisfaction.