Client Service Analyst

Lockton • Miami, FL

7d

About The Position

As a part of our growing Client Services team you will handle reinsurance accounting and claims in addition to providing technical expertise for clients, reinsurers, and internal teams.

Requirements

• Associates or Bachelor’s Degree in Business Administration or related field; Accounting, Finance, Math, or Economics preferred.
• Typically 2-5 years business experience preferred.
• Fluent in English and Spanish
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Ability to efficiently organize work and manage time in order to meet deadlines.
• Ability to work outside of normal business hours as needed.
• Strong verbal and interpersonal communication skills required.
• Communicate effectively through both verbal and written means.
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information.

Responsibilities

• Serve as premium and claims contact between clients and reinsurers.
• Analyze and understand reinsurance contracts.
• Ability to create and analyze various reinsurance reports.
• Use problem solving skills to address and resolve questions.
• Conduct timely and regular follow-ups when needed.
• Coordinate new client onboarding.
• Assist team members with training and problem solving.
• Performs other responsibilities and duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree