Client Sales Manager, Mid-Market, New Construction
About The Position
The New Construction Mid-Market team drives engagement, retention, and growth for Zillow's Top 200 homebuilder accounts. Working at the intersection of media strategy and builder success, we operate with a consultative approach, helping the industry's largest builders maximize their reach and ROI on the platform where more new-home buyers search than anywhere else. As a Client Sales Manager, you'll own a book of top spending builder clients on the platform, managing relationships, driving quota attainment, and deepening Zillow's partnerships at the divisional and regional level. You'll serve as a media and platform expert who translates data into recommendations that grow builder investment and move New Construction revenue forward. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
Requirements
- 3+ years of experience across sales and account management, including time managing complex, multi-stakeholder relationships in a quota-carrying role.
- Experience managing a large recurring revenue portfolio (ideally $500K+ in quarterly book value or comparable scale) with demonstrated success growing revenue within existing accounts.
- A track record of meeting and exceeding revenue targets, with a clear sense of where growth opportunities lie in your book.
- Skilled at managing competing priorities and multiple decision-makers across complex sales cycles.
- Willing and able to travel approximately 15% of the time for in-market visits and client engagements.
- Communicate clearly and confidently in writing and in conversation, a quality that shows up equally well in QBRs and day-to-day client interactions.
- Proficient in CRM tools (Salesforce or equivalent) and comfortable with data and reporting platforms.
- Experience managing a significant book of recurring revenue and a strategic sense for how to grow it.
- Familiarity with media, advertising, or real estate solutions, and an ability to translate platform value into partner outcomes.
Responsibilities
- Manage a book of top-spending, highly engaged homebuilder clients, delivering strong relationships and consistent, high-quality service.
- Own your sales targets, meeting and exceeding quarterly quotas while contributing to team revenue growth.
- Nurture builder relationships through regular communication, in-market visits, and strategic collaboration at the divisional and regional level.
- Serve as the primary expert and point of contact for divisional inquiries, providing insights and support that drive partner success.
- Lead Quarterly Business Reviews by contributing divisional performance insights and actionable recommendations.
- Deliver product education and platform training to builder teams, equipping them to maximize Zillow's advertising solutions.
- Prepare reports and analysis for scheduled and ad-hoc calls, supporting accurate forecasting and decision-making.
- Monitor industry trends and market developments to keep builder partners informed with current, relevant context.
Benefits
- In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
