Client & Sales Associate

Fix It People•Chicago, IL

1d•$55,000 - $65,000•Hybrid

About The Position

Fix It People is a Chicago-based handyman & home improvement company serving homeowners, property managers, and real estate professionals. We operate in a relationship-driven business where trust, responsiveness, and clarity matter as much as technical accuracy. We’re hiring a Client & Sales Associate to support revenue generation at the front end of the business: managing incoming leads, developing quotes, and building client relationships. This is an entry-level role with real earning potential and a clear path to growth for the right person. The Client & Sales Associate handles the day-to-day of the sales pipeline: responding to inbound leads, developing scopes of work, preparing quotes, and following up to close. You’ll work closely with the GM and internal team to learn the business and build toward greater ownership over time. This role follows the natural rhythm of the home services industry. During peak season (Q2–Q3), the focus is high-volume reactive sales — moving quickly, quoting accurately, and staying on top of the pipeline. During slower periods (Q4–Q1), there’s more room for relationship building, outreach, and business development. We’re looking for someone who can operate in both modes and grow into the full scope of the role over time.

Requirements

Strong written and verbal communication skills
Organized, detail-oriented, and able to manage multiple tasks at once
Self-directed and comfortable working independently
Comfortable with technology — quick to learn new tools and systems
Genuine interest in sales, client relationships, and business growth
Hustle, reliability, and a good attitude
Valid driver’s license & ability to attend occasional site visits
0–2 years of experience in a client-facing or sales-adjacent role; recent graduates welcome

Responsibilities

Manage inbound leads via phone, email, and CRM
Respond to prospective clients promptly and professionally
Develop clear, accurate scopes of work and quotes in collaboration with the internal team
Follow up consistently on open opportunities
Maintain organized records of leads, quotes, and client communication in Jobber
Coordinate handoff from approved quote to scheduling and project execution
Learn the business, the trade categories, and how to scope and price work accurately
Build familiarity with client types, lead sources, and pipeline management
Begin identifying referral and relationship-based opportunities as you get up to speed
Contribute ideas and flag opportunities as you develop a feel for the business

Benefits

Health insurance
Opportunity for advancement
Paid time off
Training & development
Base Salary: Commensurate with experience (starting $40,000+)
Performance-Based Commission — earned on deposits personally collected on jobs personally sold
Realistic total compensation for a strong performer: $55,000–$65,000+/year
Commission supplement during ramp-up: guaranteed minimum earnings for the first 3 months; commission floors waived for the first 6 months
10 Days Paid Vacation + 5 Days Sick Time (+ 8 Paid Company Holidays)
Health Insurance Options (BCBS)
Hybrid Remote / In-Person Role
Small, collaborative team with real autonomy and input