Client Retention Representative (B2B Sales) - Towson, MD

Universal Energy Solutions•Towson, MD

1d•$55,000 - $90,000•Onsite

About The Position

Universal Energy Solutions is hiring full-time Client Retention Representatives to join our Towson team, serving businesses throughout the Greater Towson area. In this role, you’ll work directly with business owners to review their electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions that fit their business needs. You’ll primarily support existing customer relationships while continuing to grow your portfolio through new business development. Unlike many customer-facing positions where every month starts over, you’ll build a book of business that can continue generating recurring income through customer renewals and long-term relationships. As we continue expanding into new markets across the country, we’re looking for motivated professionals who want to grow with us. Many customer service and sales jobs focus only on solving today’s problem. Here, you’ll build lasting relationships with local business owners while creating a customer portfolio that can continue producing income through future renewals and residual commissions. Many of our Client Retention Representatives have built long-term careers with us because they’ve developed trusted relationships with customers who continue working with them year after year. We also believe the best leaders are developed from within. As we continue expanding into more than 20 additional markets over the next few years, we’re creating new leadership opportunities for Client Retention Representatives who want to grow into management roles.

Requirements

Valid driver’s license
Reliable personal vehicle
Authorized to work in the United States
Comfortable meeting with business owners face-to-face

Nice To Haves

Previous experience in sales, customer service, retail, hospitality, or another customer-facing role
Self-motivated with strong communication and organizational skills

Responsibilities

Build lasting relationships with existing commercial customers.
Meet face-to-face with local business owners and decision-makers.
Review current electricity and natural gas supply plans.
Help businesses identify opportunities to reduce their energy costs.
Recommend energy supplier options based on each customer’s needs.
Support customers through future renewals and ongoing energy needs.
Develop new business opportunities between customer appointments.
Build and grow your own portfolio of commercial accounts.
Travel throughout an assigned territory (typically within a 30-mile radius of the office).