Remote Customer Support Associate – Online

Globe Life AIL - Lisa Russel • Richmond, KY

9d • Remote

About The Position

Step into a career built on stability, service, and long-term opportunity. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families. As part of a growing, mission-driven organization, we are seeking motivated, relationship-focused individuals who enjoy helping others and building meaningful client connections through secure Zoom virtual appointments from home. This is an excellent opportunity for individuals seeking a flexible remote career with professional growth, mentorship, and long-term earning potential. Proud parent company: Globe Life. Essential business with 20%+ growth last year, even during challenging economic conditions. Serving clients throughout the United States and Canada. Mission-focused organization dedicated to protecting working families.

Requirements

• Clear and professional communication skills
• Basic computer proficiency and comfort with Zoom-based meetings
• Strong work ethic and commitment to client service
• Positive, outgoing, and professional attitude
• Effective time management and ability to work independently
• Adaptability and willingness to learn

Nice To Haves

• Leadership or management experience is helpful, but not required.

Responsibilities

• Conduct virtual client consultations through Zoom and phone communication
• Build and maintain long-term client relationships
• Assist clients with benefit information, coverage questions, and policy support
• Deliver professional, solution-focused customer service
• Maintain accurate communication and follow-up records
• Participate in ongoing training and professional development sessions

Benefits

• Health insurance reimbursement program
• Company-supported life insurance coverage
• Retirement planning options
• Weekly Pay + Performance Bonuses
• Long-Term Growth Potential
• Flexible Scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed