Work From Home (Entry Level) Client Representative

Globe Life AIL - Lisa RusselRoanoke, VA
Remote

About The Position

AO is expanding its fully remote team and seeking motivated, dependable individuals who are ready to build rewarding careers while helping protect working families. Our organization continues to grow, providing opportunities for advancement, mentorship, and leadership development within a supportive, performance-focused culture. Whether you're beginning a new career or looking for your next opportunity, AO provides the training, systems, and support to help you succeed. For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families. As part of the Globe Life family of companies, we continue to experience significant growth through our commitment to exceptional client service, leadership development, and long-term career opportunities.

Requirements

  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Strong work ethic and reliability
  • Self-motivation and accountability
  • Ability to work independently while collaborating remotely
  • Professionalism and integrity
  • Basic computer proficiency
  • Commitment to delivering exceptional client service
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must possess a valid U.S. Social Security Number
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace

Nice To Haves

  • Customer Service
  • Client Relations
  • Sales
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Administrative Support
  • Call Center Operations

Responsibilities

  • Meet with clients through Zoom and phone consultations
  • Educate clients on available benefits and coverage options
  • Assist with enrollment, policy updates, and ongoing service requests
  • Build and maintain long-term client relationships
  • Deliver exceptional customer service with professionalism and integrity
  • Maintain accurate client documentation and follow-up communication
  • Participate in ongoing virtual training and coaching
  • Develop communication, leadership, and client service skills
  • Collaborate with a supportive remote team
  • Continue growing through mentorship and leadership development opportunities

Benefits

  • Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership recognition opportunities
  • Residual income opportunities
  • Professional Training & Development
  • Comprehensive onboarding
  • Virtual workshops
  • Ongoing coaching and mentorship
  • Leadership development programs
  • Promotion from within
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Accidental death coverage
  • Leadership conferences and professional development events
  • Incentive travel opportunities for qualifying team members
  • Advanced virtual technology and collaboration tools
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