Client Relationship Manager - Associate Director
About The Position
Fitch Learning is a leader in financial services training, delivering learning solutions for apprentices, graduates, and experienced professionals. The company is seeking an Associate Director, Sales & Business Development based in its Toronto office. This role focuses on sales by developing strategic client relationships, generating new business, and leading consultative sales conversations for premium training and learning solutions. The position involves working closely with senior stakeholders to identify opportunities and deliver tailored solutions, aiming to expand the client base, strengthen partnerships, and drive revenue growth. Occasional travel within Canada may be required. This is a commission-eligible sales role.
Requirements
- 5–8+ years of experience in sales, business development, account management, or client relationship management
- Proven success in a consultative B2B sales role
- Strong communication, presentation, and relationship-building skills
- Experience engaging senior stakeholders and managing multiple sales opportunities
Nice To Haves
- Experience in sales, financial services, training, education, or professional services preferred
- Knowledge of the North American financial markets industry
- Experience selling training, learning, talent, or professional development solutions
- Strong consultative sales, analytical, and strategic thinking skills
- Proven ability to work effectively in a small, agile team environment and adapt to evolving client and business needs
- Experience building relationships with senior stakeholders and growing strategic accounts over time
Responsibilities
- Generate new business and grow sales revenue across target accounts
- Build and manage a strong sales pipeline through proactive outreach and networking
- Lead consultative sales conversations with clients and prospects
- Manage the full sales cycle, from discovery to proposal, negotiation, and close
- Identify sales opportunities to expand existing client relationships
- Partner with internal teams to sell and deliver tailored learning solutions
- Maintain accurate sales pipeline reporting and forecasting
Benefits
- Hybrid Work Environment
- A Culture of Learning & Mobility: Dedicated training, leadership development, and mentorship programs
- Investing in Your Future: Retirement planning and tuition reimbursement programs
- Promoting Health & Wellbeing: Comprehensive healthcare offerings
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan
- Inclusive Work Environment: A collaborative workplace supported by Employee Resource Groups
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to give back in your community
- Commission earnings
- Discretionary bonuses
- Long-term incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
