CLIENT RELATIONSHIP COORDINATOR

MESSERLI KRAMER P.A.•Plymouth, MN

15h•Onsite

About The Position

Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking a full-time, Client Relationship Coordinator to join our team in Plymouth, MN. The role of the Client Relationship Coordinator is to be the primary contact and owner of the client relationship. This role will work closely with teams throughout the organization to ensure client needs are addressed accurately and in timely manner. Will also participate in monthly calls, client audits, remote and on-site visits.

Requirements

High School Diploma/GED
2+ years of office and customer service experience
Ability to coordinate multiple tasks simultaneously with differing levels of urgency
Keen attention to detail to ensure accuracy of data
Exceptional time management skills
Demonstrate a high degree of professionalism and accountability
Excellent communication skills (verbal and written)
Excellent analytical thinking and organization skills
Experience with Microsoft products: Outlook, Excel & Word
All applicants must pass a criminal background check and drug screening before commencing employment with Messerli & Kramer, P.A.

Responsibilities

Providing excellent communication to all clients by anticipating and resolving issues in a manner that exceeds the client’s expectations.
Working with teams throughout the organization to respond to client audit requests and questionnaires by assigned deadlines.
Participating in monthly calls, remote audits, and on-site visits.
Reviewing and responding to client inquiries to solve critical in a timely fashion.
Properly tracking deadlines to meet client requirements.
Communicating regularly with the client to evaluate satisfaction and proactively identifying upcoming needs.