PIA Client Relationship Associate

TD•Toronto, ON

4d•Onsite

About The Position

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients. TD Private Investment Advice offers clients the chance to create one-on-one relationship with a dedicated and professional Investment Advisor, while maintaining active participation in decisions regarding their investment portfolio. It's a very special and supportive place to begin – and grow – a lasting, progressive and rewarding career in wealth.

Requirements

Undergraduate degree or community college diploma preferred
Successful candidates will be required to be licensed as a Registered Representative (RR) with the Canadian Investment Regulatory Organization (CIRO)
1–2 years of relevant experience, ideally in banking, administrative roles, or related fields
Strong communication skills with the ability to build relationships and work collaboratively, confidentially, and independently

Nice To Haves

Knowledge of wealth management and/or operations is an asset
Knowledge of investment products is an asset

Responsibilities

Provide functional specialized business services, advisory and process/program support
Assist IA in building integrated and customized solutions based on clients' unusual needs
Build relationships with existing clients
Provide consistent and accurate administrative support to IA(s)
Prepare all documentation and provide updates to IA(s) in preparation for client meetings
Client service which includes sound operational execution based on knowledge of full service brokerage
Sales support by identifying sales opportunities/reciprocal referrals and assist IA(s) in preparation for client meetings
Provide market quotes and track Dividends, RSPs, RIFs
Create reports for analysis of client accounts
Understand TDW PIA Product offerings and unique investment instructions
Direct support staff in the professional and personable delivery of client service
Solve moderately complex problems, exercise judgment and work within broad guidelines to independently perform tasks from end to end, acting as a point of escalation as required.
Monitor service quality and productivity; implement continuous improvement
Keep current on emerging trends and keep others informed and up to date on work status, progress
Participate fully as a team member, support a positive professional team environment