Client Relationship Account Manager - Pennsylvania Steel Co., Cleveland, OH

Pennsylvania Steel•Cleveland, OH

22d•Onsite

About The Position

Pennsylvania Steel, a Steel Service Center in Cleveland, OH is looking for a Client Relationship Account Manager to join their growing team. The successful candidate will be joining a family-owned business where employees and their families are valued. Pennsylvania Steel has been in business since 1972 and has expanded to 11 locations, becoming one of the largest Steel Service Centers in the eastern United States. This is a service-oriented company that seeks long-term relationships with its customers and has a reputation as a reliable supplier that strives to outperform the competition.

Requirements

Experience in a steel service center or a similar industry
High School graduate
Computer proficiency in Excel, Outlook, and Word
Excellent attendance and safety record required
Has ability to work on their own
Must be a team player.

Nice To Haves

Sales experience preferred

Responsibilities

Act as the internal account coordinator for assigned accounts
Develop new accounts and implement plans for growth in existing accounts
Consultative selling and closing skills
Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process
Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service
Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction
Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary