Client Relations Specialist - White Tanks
About The Position
As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients. Lovet Pet Health Care is part of a network of over 27 locations across Arizona, Chicago, and Michigan, offering outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals. At Lovet, you're not just joining a team; you're becoming part of a community that values your growth, well-being, and professional development. We offer training, tools, and a collaborative environment to support our teams in ensuring the best outcomes for each pet that visits our hospitals. Driven by our core values of collaboration, courage, clarity, and compassion, we work toward our mission of making quality vet care easier and more accessible for all pet parents. Join us in nurturing the human-animal bond through compassionate, collaborative care across our network of hospitals.
Requirements
- Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
- Strong interpersonal and oral communication skills
- Basic office skills such as typing, filing, and professional phone etiquette
Nice To Haves
- High school diploma or equivalent (preferred)
Responsibilities
- Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
- Help answer any questions a client may have, including referring them to another team member if needed
- Update patient records
- Collect and process payments
- Retrieve prescriptions
- Assist clients with pet supply and grooming purchases
- Maintain the front lobby area in a clean, neat, and orderly manner
Benefits
- 3 weeks of Paid Time Off in your first year
- 7 paid holidays
- Scrub/uniform allowance
- Health, Dental, Vision, and HSA
- Paid parental leave
- Hands on training and mentorship
- Personal and professional development and opportunities for growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
