Client Relations Manager
About The Position
We’re seeking a motivated and independent Client Relations Manager to represent our brand, drive sales, and maintain meaningful relationships with clients. The ideal candidate is customer-focused, self-driven, and experienced in account management or sales. As the face of Carolina Sweepers, you will help grow our customer base and ensure top-tier satisfaction through attentive service and strategic relationship management. We value integrity, teamwork, and results. We invest in our people, promote from within, and build careers not just jobs. Explore the areas we serve at www.carolinasweepers.com. We’re looking for a Client Relations Manager who thrives in the field, building relationships, walking properties, identifying client needs, and closing deals. You’ll be the connection between our valued customers and our service teams, ensuring satisfaction from first contact through long-term partnership.
Requirements
- At least 2 years of sales experience.
- Maintaining a book of business
- Proficiency with Google Suite, Microsoft Office Suite or related software. Experience with Service Fusion is a plus.
- Active driver license and a clean driving record.
Nice To Haves
- Experience in the property management/maintenance fields is preferred.
- Our ideal candidate possesses excellent communication and people skills and is self-motivated to win.
Responsibilities
- Promote and present services tailored to individual customer needs
- Establish and maintain strong customer relationships through consistent communication
- Resolve client concerns post-sale, ensuring long-term satisfaction
- Keep existing and former clients informed about service updates and new offerings
- Identify new sales leads through networking, referrals, and outbound efforts
- Visit and walk commercial properties to assess needs and opportunities
- Maintain accurate, detailed reports on sales activities, customer interactions, and account status
- Provide periodic sales forecasts for your assigned territory
- Exercise sound judgment in business and customer service decisions
- Collaborate with internal teams to ensure seamless service delivery
- Represent Carolina Sweepers as a knowledgeable and trusted brand ambassador
- Care of company vehicle
Benefits
- Base salary plus uncapped commission
- Company vehicle, fuel, maintenance provided
- Health, Dental, Vision and Life Insurance
- Retirement Plan with Matching
- Paid Vacation and Holidays
- Tenure Bonuses and Advancement Opportunities
- Supportive leadership that recognizes performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
