Client Relations Advisor | Work From Home
About The Position
AO – Globe Life is seeking motivated, people-focused professionals to join our team as Remote Benefits Sales Representatives. You'll meet virtually with clients who have requested information, learn about their needs, explain available benefit options, and help them select coverage that fits their circumstances. Our approach is centered on education, service, and trust—not high-pressure sales tactics. No prior insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development. As a Remote Benefits Sales Representative, you'll combine consultative sales with customer service to help clients understand their available options. Representatives work with qualified client opportunities and individuals who have requested information regarding available benefits, allowing them to focus on building relationships, understanding client needs, educating families, presenting appropriate coverage options, providing professional follow-up, and developing long-term client relationships. Strong communication and customer service skills are especially valuable in this position because successful sales begin with understanding the client.
Requirements
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop
- Have reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable communicating through Zoom and phone
- Be willing to complete training and professional development
- Be willing and able to obtain the required state Life & Health Insurance License
- Strong communication and interpersonal skills
- Customer service and relationship-building ability
- Confidence speaking with clients virtually
- Active listening and problem-solving skills
- Positive, professional attitude
- Self-motivation and personal accountability
- Goal-oriented mindset
- Strong organization and time management
- Ability to work independently from home
- Coachability and willingness to learn
- Professionalism and integrity
- Desire for personal and professional growth
Nice To Haves
- Previous experience is helpful but not required.
- Candidates often bring transferable skills from: Customer Service, Sales, Retail, Hospitality, Healthcare, Banking or Financial Services, Education, Military Service, Call Centers, Administrative Support, Client Relations, Account Management.
Responsibilities
- Meet with clients virtually through scheduled Zoom and phone appointments
- Connect with individuals and families who have requested information about available benefits
- Ask questions to understand each client's needs, priorities, and goals
- Explain life, accident, and supplemental health insurance options clearly
- Provide personalized benefit recommendations based on client needs
- Answer questions regarding coverage, benefits, and enrollment
- Assist clients through the application and enrollment process
- Provide ongoing customer service and follow-up
- Maintain accurate digital client records and documentation
- Build relationships
- Understand client needs
- Educate families
- Present appropriate coverage options
- Provide professional follow-up
- Develop long-term client relationships
Benefits
- Medical Reimbursement Program
- Life Insurance
- Renewal Income
- Incentive Travel
- Performance Recognition
- Training & Mentorship Provided
- Leadership Advancement Opportunities
- Qualified Client Opportunities
- No Traditional Cold Calling
- Weekly Commission-Based Pay
- Performance Bonuses & Renewals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
