Client Reimbursement Coordinator
Imagine360•,
•Remote
About The Position
Imagine360 is seeking a Client Reimbursement Coordinator to join the team! In the Client Reimbursement Coordinator role, you will be responsible for assisting the Client Reimbursement Advocacy team with various day-to-day tasks and responsibilities to support members and clients facing access-to-care barriers. This will include monitoring the main intake mailbox and phone line, assigning referrals, answering inquiries, facilitating claims payments, and any other related tasks and responsibilities dictated by the needs of the business. Position Location: 100% remote
Requirements
- High School Diploma or GED
- 1+ administrative experience.
- Must thrive in a fast-paced environment.
- Adaptability to meet the dynamic needs of the industry.
- Proficient in MS Outlook, Word, Excel, and PowerPoint.
- Excellent written and verbal communication, administrative, and organizational skills.
- Ability to establish priorities, meet deadlines, and work independently with limited supervision.
- Demonstrate a commitment to building new skills and fostering a positive work environment.
- Demonstrated commitment to high professional ethical standards
Nice To Haves
- Bachelor's Degree
- Healthcare and/or insurance company.
- Provider relations experience.
Responsibilities
- Answer incoming phone calls and emails from internal and external partners and triage, as necessary, to the appropriate parties.
- Create and distribute cases referred to the Client Reimbursement Advocacy team via email and phone call.
- Prepare and send reports on ageing cases, closures, and team member statistics.
- Coordinate with Providers, as well as Audit and Claims teams on the payment of claims.
- Assist management with various tasks and assignments.
- Research providers and obtain contact information to be used for negotiations.
- Report any system issues.
- Adhere to HIPAA guidelines and regulations.
- Other related projects and duties as assigned.
Benefits
- Multiple Health plan options
- Company paid employee premiums for disability and life insurance
- Parental Leave Policy
- 20 days PTO to start
- 10 Paid Holidays
- Tuition reimbursement
- 401k Company contribution
- Company paid Short & Long term Disability plus Life Insurance
- Professional development initiatives / continuous learning opportunities
- Opportunities to participate in and support the company's diversity and inclusion initiatives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
