Client Protection Advisor

AO Globe LifeKansas City, MO
3dRemote

About The Position

AO Globe Life is expanding its remote team and seeking service-oriented professionals who want to support working families by helping them understand important supplemental benefit programs. This opportunity is ideal for individuals who value relationship-building, thoughtful client guidance, and long-term professional growth in a flexible remote environment. All consultations are scheduled with individuals who have requested information—no cold outreach or prospecting required.

Requirements

  • Authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with webcam

Nice To Haves

  • Professionals who enjoy building relationships and helping others
  • Strong communicators comfortable presenting information virtually
  • Organized individuals with strong attention to detail
  • Self-motivated professionals comfortable working independently
  • Candidates with a customer service or client-focused background (helpful but not required)

Responsibilities

  • Conduct scheduled virtual consultations with individuals and families through Zoom
  • Understand client needs and explain available supplemental benefit options
  • Guide clients through the enrollment process with professionalism and attention to detail
  • Maintain accurate digital records and follow-up communication
  • Provide ongoing client support and policy guidance when needed
  • Collaborate with team members to deliver a high standard of client service
  • Participate in training sessions and ongoing professional development

Benefits

  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Pre-qualified client consultations provided — no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear advancement opportunities into mentorship and leadership roles
  • Collaborative team culture focused on service and professional growth
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