Implementation Consultant, Tax

Thomson Reuters • Eagan, MN

6d • Hybrid

About The Position

As a Client Project Manager within Pagero’s Projects team, you will lead the successful implementation of e-invoicing solutions for large, multi-national clients. You will be responsible for driving both internal and external project teams from project initiation through to completion, ensuring delivery within scope, timeline, and budget. Managing 10-15 concurrent projects of varying complexity, you will collaborate with stakeholders across North America and Europe, leveraging exceptional communication and organizational skills. The ideal candidate is proactive, highly organized, and results-driven, with a strong commitment to client satisfaction and a deep understanding of project management methodologies. You demonstrate effective leadership, thrive in a collaborative environment, and excel at anticipating and mitigating project risks. Your ability to balance multiple priorities and foster strong client relationships will be critical to your success. In this opportunity as a Client Project Manager, E-Invoicing, you will: Lead cross-functional teams, including sales, technical consultants, product development, and other departments, to deliver projects on time, within budget, and to client satisfaction. Collaborate with clients to understand their needs and expectations, ensuring client satisfaction and long-term relationships. Define project scope, goals, and deliverables in collaboration with senior management and stakeholders. Plan and manage project timelines, milestones, and deliverables using industry-standard tools and techniques. Monitor and report on project progress, handling any necessary adjustments to project constraints. Manage project budgets and financial objectives, ensuring projects are delivered within approved budgets. Identify, assess, and mitigate project risks throughout the project lifecycle. Facilitate problem-solving and decision-making processes to resolve project issues. Ensure all project documentation is complete, current, and stored appropriately. Adhere to industry best practices, techniques, and standards throughout project execution.

Requirements

• Minimum 2 years of experience leading customer projects, preferably in a global or multinational setting.
• Experience working with global customers and managing projects across multiple time zones.
• High School diploma or equivalent required; Bachelor's degree preferred.
• Excellent telephone and writing skills, with the ability to communicate effectively with clients and stakeholders.

Nice To Haves

• E-invoicing or ERP implementation experience is a plus.

Responsibilities

• Lead cross-functional teams, including sales, technical consultants, product development, and other departments, to deliver projects on time, within budget, and to client satisfaction.
• Collaborate with clients to understand their needs and expectations, ensuring client satisfaction and long-term relationships.
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Plan and manage project timelines, milestones, and deliverables using industry-standard tools and techniques.
• Monitor and report on project progress, handling any necessary adjustments to project constraints.
• Manage project budgets and financial objectives, ensuring projects are delivered within approved budgets.
• Identify, assess, and mitigate project risks throughout the project lifecycle.
• Facilitate problem-solving and decision-making processes to resolve project issues.
• Ensure all project documentation is complete, current, and stored appropriately.
• Adhere to industry best practices, techniques, and standards throughout project execution.

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED