Client Partner, SMC

Snap Inc.•Austin, TX

4d•$91,000 - $161,000•Hybrid

About The Position

Snap Inc. is a technology company focused on improving how people live and communicate through its camera-centric products. The company operates Snapchat, a visual messaging app, along with Specs Inc., Bitmoji, Saturn, and other digital services. Snapchat connects people to their friends and the world, enabling them to communicate, build relationships, play, and learn. The company is seeking a Client Partner for its global Small and Medium Customers (SMC) organization to build and manage partnerships with brands and agencies, helping them expand their digital presence on Snap. This role requires strong presentation and people skills, the ability to manage multiple projects, and a deep understanding of the digital advertising landscape.

Requirements

Bachelor’s degree or equivalent preferred
5+ years of marketing, brand advertising, media sales, and/or online advertising experience
Ability to travel as needed
Extensive knowledge of social media, mobile apps, and digital and mobile marketing
Ability to perform well in a highly dynamic, rapidly changing environment
Excellent communication and presentation skills
Ability to engage and partner with C-Level executives
Ability to win the support of key stakeholders
A team player and collaborator
Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions

Nice To Haves

Proven track record of growing top to bottom relationships with both clients and agencies
Proven track record of reaching and exceeding sales goals
Creative, outside-the-box thinker, and strategist
Passion for Snap, marketing, and up for the challenge of building something from the bottom up

Responsibilities

Identify, prioritize, and secure business opportunities
Ensure clients receive the highest level of sales and operational customer service
Partner with cross-functional teams on structuring and executing strategic initiatives
Develop and implement best practices for client interaction, sales, and services
Create persuasive sales presentations using market trends and case studies
Educate clients on Snapchat products and best practices
Create, own, and execute the strategic approach for each account in the assigned book of business to unlock and elevate each relationship
Analyze campaign performance statistics and recommend performance enhancements
Communicate and evolve a client's way of thinking to mirror success on Snap according to the Playbook & Planning Principals, while also balancing client goals
Ensure strong health of client relationships, identifying gaps where advocates are missing, and asking for internal support to elevate Snapchat with clients
Own a room, present dynamically, and instill confidence to challenge clients in a kind, smart, and creative way to ensure long-term mutual business success