Client Partner - CPG

Arora Media•Scottsdale, AZ

2d•Hybrid

About The Position

Arora Media is an Award Winning Growth Consulting Firm founded 6 years ago, supporting leading CPG, SaaS, DTC, and commerce products to disrupt the future of commerce. We deliver our services through 3 divisions: Performance, Operation, and Activations. Performance builds the company through strategic paid, organic, and strategic efforts. Operations set up the companies internal systems to withstand the scale coming from Performance. Activations builds a connection with their consumer beyond the digital space through Events, Pop-Ups, Student Ambassadors, and more. This role is ideal for someone who thrives in a fast-paced consulting environment and appreciates the variety that comes with business development, solutioning, client engagement, delivery excellence enablement, operations and financial management, and team and people leadership. Arora Media promotes from within, builds skills from the ground up, and emphasizes a strong culture of giving 110%. The Client Partner will manage multiple customers within the Consumer Packaged Goods portfolio, oversee all work in designated areas of responsibility, and own account plans, revenue generation, client satisfaction, engagement, delivery, financial account responsibility tracking, and quality assurance. The role involves generating sales opportunities, growing the Arora Media brand and network, developing executive relationships, collaborating with practice area leaders on proposals, and responding to client RFPs. Client facing roles are expected to add value, with a delivery and advisory component, and this role carries a utilization target of 60%+. It also includes a focus on local market leadership and collaboration, aligning global and local market initiatives, defining service offerings with practice areas, and promoting Arora Media through industry involvement.

Requirements

A minimum of 4+ years of experience in leading large complex accounts in a consulting firm or have previous experience working within the Consumer Packaged Goods industry.
Proven track record for driving/leading pursuits totaling $2M-4M in sales annually within the CPG sector.
Demonstrating a deep understanding of industry dynamics, challenges, and opportunities.
Experience managing transformational programs that incorporate people, processes, and technology.
Demonstrated track record of building and scaling profitable business operations.
Managing relationships at a C-Suite level.
Hands-on contract negotiation experience with NDA’s, MSA’s, & SOW’s.
Marketing Expertise, Operational Understanding, and Creativity.

Responsibilities

Manage multiple customers within the Consumer Packaged Goods portfolio.
Oversight of all work in designated areas of responsibility.
Ownership of designated account plans, revenue generation, client satisfaction, engagement, delivery, financial account responsibility tracking and quality assurance.
Generate sales opportunities, grow the Arora Media brand and network, grow executive relationships.
Collaborate with practice area leaders to create proposals, and respond to client RFPs.
Deliver complex solutions on direct engagements and project teams.
Add value to clients with a delivery and advisory component.
Achieve a utilization target of 60% or more.
Focus on local market leadership & collaboration.
Strategy alignment of the global and local market account initiatives.
Practice collaboration by defining service offerings and bringing those to market by utilizing all of Arora Media resources and people.
Promote Arora Media by attending and being involved in industry events, panels, boards, etc.