Client Partner

Brainlabs

5h • Hybrid

About The Position

This role helps to build high-value, long-term relationships with clients. From winning new clients through to growing existing clients you will focus on growing client engagement and revenue. You represent Brainlabs as a ‘window’ through which excellent media solutions are delivered to clients. You run the client account with flawless execution, being a key stakeholder for the client. You deliver high quality client delivery and commercial success for Brainlabs.

Requirements

• Has 12+ years experience of delivering full service media solutions to clients within your vertical specialisation.
• Has proven client leadership skills and already be a trusted advisor to a number of clients.
• Has applied knowledge of how marketing/media effectiveness links directly to business growth and financial success for clients.
• Is a great storyteller and presenter with proven pitch experience.
• Is a brilliant communicator, relationship builder and capable of translating challenges into real media solutions.
• Is a natural problem solver who enjoys providing solutions for clients.
• Understands full end-to-end workings of a full-service media agency and how component parts work to deliver an integrated solution.

Nice To Haves

• You will live our culture code every day!
• You’ll become an indispensable trusted, strategic adviser to your clients.
• Award wins for your client solutions.
• Minimum 7+ TRR scores or CSAT.
• Internal profitability metric hit such as DLM, revenue targets.
• A growing portfolio of revenue across your client or portfolio of clients.
• Evidence of broad revenue sources for your client via multiple Brainlabs products.
• Increasing profile in the media world in your sector/marketing prompting Brainlabs and your client success.
• Be revenue hungry and pitch successfully.
• Make your client stakeholders famous and successful!

Responsibilities

• Pitch and help win new clients in your area of sector/vertical expertise.
• Help deliver strategic client growth plans for your clients, growing additional client revenue by up/cross-selling Brainlabs solutions, products and services, tailored to your client vertical.
• Understand your client business and ensure the SOW is fulfilled.
• Exercise judgement in creating solutions for clients.
• Develop your portfolio of client case studies and articles promoting Brainlabs solutions.
• Actively anticipate client challenges and tailor optimum solutions.

Benefits

• Full-time classification
• Hybrid work model (3 days/week in Toronto, Ontario)
• Equal opportunity workplace
• Support for candidates with diverse backgrounds and identities
• Accommodation for disabilities or special needs during the application process

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed