Client Partner Director

Majesco•United States,

6d•$130,000 - $165,000•Remote

About The Position

Majesco is a leader in intelligent SaaS solutions for the P&C, L&AH, and Pension & Retirement markets, leveraging AI to reimagine the insurance and pension core. Their AI-native platform enables clients to move faster, see farther, and operate smarter. Majesco has over 1400 implementations and more than 375 customers worldwide. This role involves joining a team that is leading the insurance and retirement industry through the AI revolution, collaborating with experienced leaders and global teams to build and scale AI-native solutions. The position is for a Client Partner Director in the Insurance Software & Digital Transformation sector, located in the United States and is fully remote. The Client Partner team drives measurable growth and strategic transformation across enterprise insurance accounts in North America. This executive acts as a trusted advisor, spearheading growth initiatives, expanding account footprints, and positioning Majesco as the partner of choice. The role requires a strategic thinker with deep industry knowledge, a strong sales track record, and the ability to lead complex, multi-stakeholder engagements.

Requirements

Over 10 years of enterprise sales and account management experience, preferably in insurance technology, with a proven track record of managing multi-million-dollar accounts and delivering revenue growth.
Exceptional ability to develop C-level relationships, acting as a trusted advisor on digital transformation initiatives.
Strong industry knowledge of property & casualty or life & annuity insurance markets, regulatory landscape, and competitive practices.
Technical fluency with SaaS, cloud platforms, APIs, and digital enablement technologies relevant to insurance.
Expertise navigating complex procurement cycles, RFPs, and employing value-based selling methodologies.
Strategic, consultative thinker with excellent negotiation, presentation, and storytelling skills.
Demonstrates high integrity, resilience, and accountability in managing stakeholder expectations.
Bachelor’s degree; an MBA or relevant advanced degree is highly desirable.

Responsibilities

Cultivate and deepen executive relationships within key insurance carriers, MGAs, reinsurers, and other major accounts.
Develop and execute comprehensive account plans aligned with client business roadmaps, industry trends, and Majesco’s solutions.
Own expansion and renewal strategy across enterprise accounts, consistently delivering multi-million-dollar revenue growth while ensuring high customer satisfaction and long-term partnerships.
Align Majesco’s software and services offerings to client priorities, reframing their business challenges with innovative solutions.
Demonstrate the value of Majesco’s portfolio through consultative, ROI-focused discussions.
Oversee demand generation, proposal development, negotiations, and closing activities, managing complex procurement processes and RFPs within matrix organizations.
Drive two-way communication with stakeholders at all levels, proactively advancing purchase decisions while nurturing trust and credibility.
Leverage deep knowledge of insurance industry trends, macro/microeconomic factors, and emerging digital technologies (SaaS, cloud-native, APIs) to position Majesco as a strategic partner.
Partner with product development, delivery, and marketing teams to ensure seamless customer experience and actionable insights that influence product roadmaps.
Conduct executive business reviews, develop KPIs, and oversee customer success metrics to ensure alignment with client and company objectives.
Advocate for customer needs within Majesco, contributing insights that inform product innovation and service strategies.