Client Partner Account Director

Tinuiti•Remote -CA, CA

5d•$100,000 - $120,000•Remote

About The Position

Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.

Requirements

7-10 years of experience in Client Partner roles with a proven track record of executing successful campaigns.
Expertise in multiple digital platforms and how they work together.
Google Analytics.
Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.
Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
Advanced computer skills including Microsoft Excel & PowerPoint.
Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

Responsibilities

Foster strong, transparent relationships with clients.
Identify and pursue opportunities for account growth and cross-selling, aligning with the client’s strategic goals and the company’s offerings.
Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions.
Champion innovative thinking within the team, inspiring the development of leading-edge solutions that drive client success and potentially win awards.
Work closely with Tinuiti cross-functional teams, including marketing, sales, and product development, to ensure that client solutions are aligned with overall business goals.
Serve as the point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes.
Address client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.
Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise.
Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations.
Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals.

Benefits

Unlimited PTO
20 paid holidays
Fully remote environment
Flexibility to take the time you need, when you need it
Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Match up to 4% of your contributions at 100% for retirement
Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost
Thankful giving
Equity
Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
On-demand learning, mentorship program, leadership and management development programs and resources