Client Operations Representative - Greenville, SC

Advisor Talent SolutionsGreenville, SC
7d$50,000 - $55,000

About The Position

Are you looking for an opportunity to utilize superior client service skills and work one-on-one with clients? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you! Our growing financial service firm in the Five Forks are of Greenville, SC is seeking to add a Client Operations Representative to our team! The ideal candidate for this role will be someone who has the desire to work in the financial industry long-term and be a part of a team whose focus is to make a positive impact on the lives of the clients we work and the community we live in, while we grow together! Job Description: The purpose of this position is to service the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for their review meetings, preparing the lead advisor for his/her review meetings, and preparing issued accounts for delivery.

Requirements

  • Financial Industry experience required
  • 2+ years working in a fast-paced office Financial Firm environment preferred
  • Experience with MS Office Suite and the ability to learn new software quickly
  • CRM experience
  • Strong organizational skills
  • Excellent communication; written and verbal
  • Attention to detail and accuracy
  • Proactive management style and consistent follow-through
  • This Client Operations will be expected to have consistent follow-through with all efforts, build relationships with prospects and clients, and help prepare the Advisor for client appointments.

Responsibilities

  • Receive incoming client service calls in a friendly manner
  • Complete each service request and resolve client issues
  • Input notes into CRM and keep updated
  • Coordinate and follow up on each client transfer
  • Review application prior to submission
  • Prepare client review summary for upcoming appointments
  • Maintain professional communication with clients and staff
  • Assist with client updates, reports, and mailings
  • Assist in setting client appointments

Benefits

  • PTO
  • paid holidays
  • 401(k) with match
  • health insurance
  • professional development support
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