Client Onboarding Associate

StoneX Group • Mountain Brook, AL

1d • Onsite

About The Position

Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Institutional: Immerse yourself in the best-in-class institutional-grade technology, working alongside industry experts and gaining exposure to various asset classes, such as equities, options, fixed income securities, and advanced trading, research, and management technology.

We are seeking a detail-oriented and client-focused Client Onboarding Associate to join our Managed Accounts Team. This role is responsible for facilitating the onboarding of managed account relationships, supporting portfolio model implementation, and servicing client accounts across portfolio management platforms. The ideal candidate will possess strong organizational skills, an analytical mindset, and a commitment to delivering exceptional service to financial advisors and clients. The Client Onboarding Associate serves as a key liaison between advisors, clients, custodians, and internal departments to ensure a seamless onboarding experience and ongoing account maintenance.

Requirements

• Bachelor's degree or equivalent experience in Finance, Business Administration, or a related field.
• 1–3 years of experience in wealth management, investment advisory services, financial services, or account administration.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel.

Nice To Haves

• Experience supporting managed accounts or advisory platforms.
• Knowledge of portfolio management systems such as Envestnet, Advyzon, or similar platforms.
• Familiarity with investment models, portfolio construction concepts, and account management processes.
• Understanding of brokerage and advisory account operations.

Responsibilities

• Coordinate the onboarding of managed account relationships from account opening through funding and implementation.
• Review account documentation for completeness and accuracy, ensuring compliance with firm and regulatory requirements.
• Assist advisors and internal partners with account setup, releasing accounts to invest, and account maintenance requests.
• Assist with the creation, maintenance, and implementation of investment models within portfolio management systems.
• Process account maintenance requests, tradee holds, cash raises, model changes, and other service-related transactions.
• Support advisors with portfolio management system inquiries and account servicing needs.
• Research and resolve account discrepancies in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level