Client Office Phlebotomist-Part-time Days KA

Northwestern Memorial Healthcare•Farmington, MO

About The Position

This is a part-time phlebotomy position working 30 hours per week at a client site in Farmington, Missouri. The schedule is Tuesday through Friday, 9 a.m. to 5 p.m. The Client Office Phlebotomist reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, policies, procedures, regulatory requirements, and accreditation standards. The role performs blood draws and other laboratory specimen collections for patients of different ages and needs, provides appropriate post-phlebotomy care, and supports patient safety. It also includes specimen processing, requisition and order handling, equipment maintenance, quality-control documentation, clerical work, and communication with patients, client office staff, laboratory personnel, and physicians. The phlebotomist is expected to manage tasks independently, contribute to teamwork and service improvement, and travel to additional sites when needed.

Requirements

High school diploma or equivalent.
Phlebotomy certification through a nationally recognized organization, training from a phlebotomy school or medical institution, or at least one year of phlebotomy experience in a healthcare setting.
Ability to work Tuesday through Friday, 9 a.m. to 5 p.m., for 30 hours per week.

Nice To Haves

Experience performing phlebotomy on a broad range of patient types.
Experience processing and transferring laboratory specimens and handling a centrifuge.
Familiarity with medical EMR systems.
Knowledge of medical terminology.
Bilingual skills.

Responsibilities

Perform phlebotomy and other laboratory specimen collections according to age-related standards, including collections from infants, adults, geriatric patients, and wheelchair-bound patients.
Provide appropriate post-phlebotomy patient care and identify when a patient needs medical assistance, calling a code when appropriate.
Review and record refrigerator temperatures and QC/QA records; document concerns in the Corrective Action Log, report them to maintenance, and notify a supervisor or manager of findings.
Use manual requisitions, label and process specimens according to established protocols, and perform clerical duties related to laboratory specimen handling and processing.
Request and obtain written physician orders with required information and accurately order laboratory tests in computer systems.
Follow up on outstanding orders on the manifest log and communicate timed, completed, or uncompleted draws, charges, and results to client office staff.
Maintain competency in age-related responsibilities and understand the operation and maintenance of equipment pertinent to the job.
Prioritize and multitask while meeting schedule and assignment deadlines; independently initiate and complete tasks without immediate supervision.
Collect phlebotomy specimens within cost and maintain a recollection or cancellation rate below 2 percent.
Follow TJC National Patient Safety goals regarding two patient identifiers and handwashing, and perform work in a way that promotes patient and workplace safety.
Communicate specimen procurement problems to the laboratory and/or physician and provide test-result follow-up to appropriate individuals professionally and courteously.
Provide accurate information and timely updates to patients and customers, respond promptly to questions and concerns, and identify the appropriate person or resource when needed.
Work collaboratively, communicate effectively, respect diverse opinions and styles, and assist coworkers across departments.
Use organizational and unit or department resources efficiently and participate in efforts to reduce costs, streamline processes, and improve services.
Read emails, remain updated on information, and demonstrate compliance in MediaLab.
Perform clerical work such as faxing, printing, filing, reviewing, and verbally releasing laboratory results.
Adhere to organizational ethical business practices and laboratory and hospital safety requirements.
Travel to additional sites when needed.