Client Manager- Large Law Firms

Reed Technology

5d•$113,900 - $211,700•Hybrid

About The Position

As a Client Manager on the Large Law Team, you will own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value. You will partner closely with customers to understand their priorities and position LexisNexis solutions as business‑critical tools that support legal practice, knowledge management, and firm operations. This role combines strategic account ownership with consultative selling to drive retention and expansion.

Requirements

Experience managing and expanding complex B2B SaaS or technology accounts within large law firms or professional services organizations
Strong executive presence with clear communication, organization, and cross‑functional collaboration skills
Demonstrated ability to negotiate contracts and close business in a team‑based selling environment
Proficiency with Salesforce and sales enablement tools such as Gong, Seismic, and Outreach
Comfort using generative AI tools such as Microsoft Copilot or ChatGPT to support productivity and insight generation
Willingness to travel up to 20%, including day and overnight travel

Responsibilities

Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
Position LexisNexis legal research, analytics, and AI‑enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies
Provide structured feedback to internal teams based on client insights and usage patterns