Client Manager Personal Care

AccentCare, Inc. • Tyler, MN

3d • Hybrid

About The Position

AccentCare is seeking a Client Manager for their Personal Care Services team. This is a full-time, office-based position with local travel required in the Tyler, TX area and surrounding regions. The role involves managing a team of Caregivers, overseeing client services, and maintaining client information. AccentCare emphasizes a supportive and purpose-driven workplace, prioritizing employee well-being.

Requirements

• High School Diploma or GED required
• 60 hours or more of college coursework
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
• Strong communication, organizational, and problem-solving skills.
• Must have valid driver’s license, reliable transportation, and auto insurance.

Nice To Haves

• 1 year of leadership experience + 30 hours of college credit can substitute for the 2+ years of supervisory experience and 60 hours of college coursework.
• Home care, caregiving, or staffing experience preferred.
• Bilingual skills a plus, but not required.

Responsibilities

• Receives and conducts client intake and assessment and periodic visits to clients’ locations.
• Manages team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervises client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintains client information in VividCare system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinates requests for home care services and initiation of care, gathers necessary case information, checks Caregiver availability, and schedules initial Caregivers based on case requirements and availability.
• Cultivates new and existing relationships with current referral sources in partnership with sales team.

Benefits

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED