Client Manager - Insights

NielsenIQ • Remote, MN

1d • $83,000 - $95,000 • Hybrid

About The Position

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a Client Manager to join our Insights team. As a Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for guiding and coaching more junior members.

Requirements

• 5+ years industry experience in the CPG industry and/or related industries in retail, sales, category management, consulting, or analytics.
• Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client.
• Demonstrated ability to translate business questions into effective analytic approaches and actionable recommendations.
• Strong communication and presentation skills with experience effectively presenting insights and recommendations to client stakeholders.
• Proven ability to coach others in data analyses and working with NIQ tools.
• Strong project management skills with the ability to manage multiple priorities, deadlines, and deliverables.
• Curious person who likes building stories based on data to answer questions.
• Strong analytical mind and excellent numerical skills.
• Knowledge of Microsoft Excel and PowerPoint.
• Excellent command of both written and spoken English.
• Digital savvy and fast learner of concepts/tools/analyses.

Nice To Haves

• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Masters’s degree a plus.

Responsibilities

• Leverage multiple NIQ solutions and translate data into a compelling, cohesive story for client with insightful callouts and actionable recommendations leveraging NIQ analytical frameworks.
• Be a master of proprietary NIQ tools and solutions and use these to help solve client’s business questions.
• Establish yourself and NIQ as a trusted client advisor by consistently delivering strong value and enabling client success using NIQ data, tools, and insights.
• Proactively share relevant retail, category, consumer, shopper, and macro insights and thought leadership to help client achieve their business objectives and identify new opportunities.
• Drive client satisfaction through leadership of client discussions, consistent delivery of relevant, impactful insights and analysis and client responsiveness.
• Partner closely with manager, account director, and cross-functional partners to elevate the client experience and identify new opportunities and solutions to achieve joint business goals.
• Help lead the successful client launch/leveraging of key NIQ capabilities.
• Manage multiple client projects, priorities, and deliverables simultaneously while consistently ensuring high-quality execution.
• Coach and develop junior team members and lead by example within NIQ team.

Benefits

• Flexible working environment
• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level