Client Manager, Commercial Agriculture & Equine
About The Position
We are looking for an Agriculture & Farm Account Manager to support and manage an assigned book of farm, agri-business, and related commercial accounts. This role is client-facing and service-focused, with responsibility for delivering a strong client experience, supporting renewal and new business workflows, and working closely with producers, clients, carrier partners, broking teams, and internal service teams. The successful candidate will be comfortable reviewing farm operations, identifying exposures, supporting coverage discussions, and helping clients understand practical insurance solutions for their business. The role requires strong technical knowledge, sound judgement, attention to detail, and a commitment to E&O-conscious documentation and workflow adherence.
Requirements
- Active P&C insurance license for the province(s) being serviced is required; RIBO license is required for Ontario clients.
- Commercial lines experience is required; agriculture, farm, SME, or mid-market account management experience is strongly preferred.
- Strong understanding of farm and agri-business coverage considerations, including farm property, CGL/farm liability, commercial auto, equipment, livestock, produce, environmental, cyber, crime, and business interruption exposures.
- Experience with renewals, remarketing, endorsements, claims intake, client reviews, and underwriting information gathering.
- Ability to explain coverage in clear, practical language and document discussions appropriately.
- Strong attention to detail, sound judgement, problem-solving skills, and ability to manage changing priorities.
- Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Nice To Haves
- EPIC and Policy Works experience are assets
- CAIB, CIP, CRM, or similar designations are also assets.
- CAIB, CIP, CRM, or other insurance designations are considered an asset.
Responsibilities
- Service assigned agriculture and farm accounts, including house and producer-supported business.
- Respond to client questions on coverage, billing, claims reporting, audits, endorsements, cancellations, renewals, and business changes.
- Review farm operations and identify key exposures such as property, liability, auto, equipment, livestock, environmental, cyber, crime, and business interruption.
- Support renewals by gathering updated information, reviewing coverage needs, completing required updates, and coordinating remarketing when needed.
- Work with producers, underwriters, carriers, broking teams, and clients to provide complete and timely information.
- Maintain clear notes, follow workflows, and document recommendations and client decisions to support compliance and E&O prevention.
Benefits
- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
