Client Manager Business Insurance

Marsh McLennan•Raleigh, NC

1d•Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As a Client Manager, Business Insurance at Marsh McLennan Agency, you will be responsible for assisting our clients with service and risk management needs. You will manage relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. You’ll serve as the client contact to answer questions, resolve billing issues, make policy changes, respond to clients in a timely and professional manner. You will also assist with renewals and remarketing/quoting for your clients.

Requirements

High school diploma or equivalent required
Minimum 3 years’ experience in Business Insurance
Property & Casualty license (or ability to obtain in 90 days of employment)
Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Nice To Haves

Associates or Bachelors degree preferred
Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.
Experience using EPIC

Responsibilities

Assist clients with service and risk management needs.
Manage relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
Serve as the client contact to answer questions, resolve billing issues, and make policy changes.
Respond to clients in a timely and professional manner.
Assist with renewals and remarketing/quoting for clients.